Device info and logout
See the app version, apply pending updates, and unpair the iPad from its branch.
Overview
Klu auto-checks the App Store on launch and whenever the app returns from the background. If a full App Store update is available, the app prompts you to open the App Store; if an OTA update is available, it downloads it and prompts you to restart. This page covers where to check the current version, how to apply a pending update, and how to unpair the iPad from its branch.
When to use it
- Reporting a bug โ you'll need the app version for the support ticket
- Confirming which version is running (OTA updates may not match the App Store number)
- Applying a pending OTA update on demand
- Unpairing an iPad at end-of-life or before moving it to a new branch
How to use it
Video tutorial coming soon
- Check the version: on the PIN screen, version and build number are printed at the bottom of every Z-report โ print one from the Cash Drawer if you need to share it with support.
- Apply an OTA update: when the app shows the Update Available alert, tap Restart the App โ the app reloads with the new bundle.
- Apply an App Store update: if the alert instead says "A new version is available in the App Store", tap App Store โ โ iOS opens the Klu listing for you to hit Update.
- Unpair the iPad: from the PIN screen, tap the branch chip at the bottom-left, then confirm Change Branch โ the iPad returns to the "not linked" welcome screen.
Tips & gotchas
- OTA updates are small, near-instant, and don't require an App Store review. Full App Store updates ship when native code or Expo SDK changes are needed.
- If no update alert appears, you're already on the latest version โ the check runs automatically on app foreground, so you don't have to trigger it manually.
- Unpairing wipes local state on this iPad.
- The branch chip is the only way to unpair from the iPad. There's no separate "Logout" button; device logout and unpair are the same action.
- An OWNER in the Dashboard can also fully remove a device card โ useful if the iPad is already wiped or lost โ see the Dashboard guide on disconnecting a device.