Reprint from Bills

Overview

Any completed sale can be reprinted from the Bills screen. Useful when the customer asks for a copy after they've left the register, when the original print was smudged or unreadable, or when you want a backup for end-of-day accounting.

When to use it

• A customer comes back and asks for a copy of their receipt
• The first print was unreadable (low ink on thermal paper, cut mid-line)
• End-of-day or audit filing where you want a fresh paper copy of specific bills
• Testing a newly-installed printer without having to run a real sale

How to use it

1. Open Bills from the drawer menu on the left.
2. Use the filter menu (top right) or scroll to find the sale — you can filter by paid-only to hide pending bills.
3. Tap the row to open the bill detail modal.
4. Tap the Receipt action card — the receipt preview appears inside the modal.
5. Tap Print Receipt at the bottom — the receipt is sent to the active printer.
6. To print to a different printer, switch it first from the drawer's Printers screen, then reopen the bill and reprint.

Tips & gotchas

• Every sale ever rung up is available in Bills — there's no cutoff window for reprinting.
• Switching the active printer is done from the Printers screen (drawer), not from inside the bill modal — the modal always uses whatever printer is currently connected.
• If the printer's low on paper, tap into the most recent paid sale and hit Print Receipt as a quick test before you start the next real transaction.
• Reverts and cancellations are their own events with their own audit trail on the Dashboard — don't try to manually reprint an old receipt to "undo" them; use the Revert / Cancel actions in the bill modal instead.
• The Dashboard's sales audit log will show the original sale but not individual reprint events — keep that in mind if you need reprint history for compliance.

Related

• Bills tab
• Print a receipt
• Printer setup