Klu Docs

Manage branches

Create, edit, and delete branches, and copy branch codes for iPad pairing.

Open in dashboardSettings โ†’ Branches

Overview

The Branch tab is where you add new physical locations, edit their details (name, address, tax ID, commission rate, image), delete them, and copy the branch code used when linking an iPad POS device.

When to use it

  • Opening a new store and adding it to Klu
  • Editing branch address, tax ID, or commission rate
  • Copying the branch code to pair a new iPad
  • Decommissioning a closed branch

How to use it

Video tutorial coming soon
  1. Open Settings -> Branch.
  2. Use the branch selector dropdown to pick an existing branch, or click Add Branch to create one.
  3. Fill the branch form:
    • Branch Name (required)
    • Branch Number (optional) โ€” internal ID / location code
    • Address (optional)
    • Tax ID (optional) โ€” local tax registration
    • Employee Commission Rate (0-100) โ€” percentage of sales allocated to staff
    • Start Day At โ€” per-branch day boundary (overrides the org default)
    • Image โ€” JPEG or PNG branch logo / photo
  4. Click Save.
  5. To pair an iPad, click Copy Code on the branch card and paste on the iPad.
  6. To remove a branch, open the branch menu and click Delete, then confirm the data-loss warning.

Tips & gotchas

  • OWNER only โ€” no other role can create, edit, or delete branches.
  • Deleting a branch archives its inventory and staff โ€” the confirmation modal spells this out; don't click through without reading.
  • The branch code is what pairs an iPad. Each branch has its own; don't reuse across locations.
  • A new branch shows a green "New" dot for 15 seconds after creation so you can spot it in the list.

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