Klu Docs

Prescriptions overview

Why prescriptions are required for cannabis sales and how the iPad enforces them.

Overview

Thai cannabis dispensary compliance requires a valid medical prescription for regulated products. On the iPad, prescription validation runs at checkout โ€” if the active patient doesn't have an unexpired prescription with remaining allowance, the cart shows a warning. The Dashboard manages the list of prescribers (doctors, clinics, licenses); the iPad attaches existing paper prescriptions to a patient or generates new PDF prescriptions directly on the device.

Prescriptions are org-scoped and travel with the patient across branches.

When to use it

  • Any cannabis sale to a new or returning patient
  • Onboarding a new patient who walks in with a paper prescription
  • Re-issuing a prescription for an existing patient whose last one expired
  • Handling a red validation banner at checkout

How to use it

Video tutorial coming soon

The iPad handles three scenarios:

  1. Patient already has a prescription โ†’ Attach it to their profile by uploading a PDF or photo.
  2. Patient needs a new prescription โ†’ Generate a PDF using a prescriber on file.
  3. Validation warning at checkout โ†’ Resolve the warning โ€” attach, generate, or continue anyway if policy allows.

Tips & gotchas

  • Prescribers (doctors, license numbers, types) are managed in the Dashboard โ€” add them there before the iPad can generate PDFs.
  • Daily dosage is capped at 1 g/day and prescription duration at 30 days at generation.
  • Prescriptions are organization-wide โ€” a prescription attached at one branch is visible to every other branch.
  • Every warning has a Continue Anyway option, but bypassing prescription compliance is legally risky โ€” only use it under manager direction.

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