Invoice detail
Reading every line item, discount, charge, and payment on a single sale.
Open in dashboardSales โ Bills
Overview
Clicking any row in the Bills view opens the invoice detail page โ the full anatomy of a sale. This is where you verify what was sold, which promotions applied, how loyalty points were redeemed, which payment methods were used, and whether the sale was reverted.
When to use it
- Investigating a customer dispute about an item or price
- Auditing how a promotion was applied to a specific sale
- Verifying loyalty points earned or redeemed on a visit
- Preparing to print or reprint an invoice
How to use it
Video tutorial coming soon
- Open Sales, stay on the Bills tab.
- Click any row to open the invoice detail page.
- Work through the sections top to bottom:
- Header โ invoice ID, date, cashier, tab creator, customer, status badge.
- Line items โ every product, quantity, unit price, and per-item discount.
- Promotions โ each promo applied, with the rule that triggered it.
- Item & sale discounts โ manual markdowns on top of promos.
- Loyalty โ points earned, points redeemed, redeemed amount.
- Service charges / rounding โ any configured service fees and rounding adjustments.
- Totals โ subtotal, discounts, grand total, cash received, change.
- Payment โ method(s) used, split payments if any.
- From here you can also print the invoice or revert the sale.
Tips & gotchas
- Status badges: PAID (default), PENDING (tab open), CANCELLED (voided before payment), REVERTED (reversed after payment).
- A reverted sale shows both the original totals and the revert reason.
- Split payments show one payment row per method, each with its own amount.
- Customer details here are linked โ click the name to jump to their profile.